At Lunay Alma, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect
We collect information you provide directly to us, such as when you create an account, place an order, or contact us. This may include:

• Contact details (name, email address, shipping address)

• Payment information (processed securely through our payment partners)

• Communication history and preferences

2. How We Use Your Information
Your information helps us to:

• Process and fulfill your orders

• Communicate about your purchases, shipping, and customer service

• Improve our website, products, and services

• Send updates or promotional content (only with your consent)

• Comply with legal obligations

3. Information Sharing
We do not sell or rent your personal information to third parties. We may share data only with trusted service providers who assist with operations such as payment processing, shipping, and marketing—all of whom are bound by confidentiality agreements.

4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. All payment transactions are encrypted using secure technology.

5. Your Rights
Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your data

• Opt out of marketing communications at any time

• Withdraw consent where applicable

To exercise these rights, please contact us at lunayalma01@outlook.com.

6. Cookies & Tracking
Our website uses cookies to enhance your shopping experience, analyze site traffic, and remember your preferences. You can adjust your browser settings to disable cookies, though some site features may not function properly as a result.

7. Policy Updates
We may update this Privacy Policy periodically. The latest version will always be posted here with the effective date. Continued use of our site after changes are posted constitutes your acceptance of the updated policy.

8. Contact Us
For any questions regarding this Privacy Policy or your personal data, please reach out to us at:
Email: pinkychic@outlook.com
Address: Unit 1603, 16/F, The L. Plaza, 367-375 Queen’s Road Central, Sheung Wan, Hong Kong